Just noticed the blog post up on the Support Insider titled: Introducing VMware vCenter Support Assistant 5.1
VMware vCenter Support Assistant 5.1 is a free, downloadable plug-in for VMware vCenter Server. It provides an easy-to-use, secure, one-stop shop both for creating and managing support requests and generating and uploading logs.
You can also use VMware vCenter Support Assistant to file support requests for any product that you already have support entitlement for whether that entitlement is by subscription, or paid Âfor incident packs. With just a few clicks, VMware vCenter Support Assistant can directly generate log support bundles
Someone has a blog post up walking you through the installation here: https://www.definit.co.uk/2013/01/installing-the-vmware-support-assistant/
Here is a quick introduction to this great new addition!